Name: How to cool down a heated conversation
Uploaded: 2014-06-18T03:46:24.000Z
Duration: 4 min 25 s
Description: It's easy to get swept up in a heated conversation. But does yelling back really do any good? Communication expert Alexa Fischer shows us how to stay calm, cool and collected in a tense situation.

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It's easy to get swept up in a heated conversation. But does yelling back really do any good? Communication expert Alexa Fischer shows us how to stay calm, cool and collected in a tense situation.

Jun 18, 2014

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